My Library Account

If you have questions about your account, need to update your contact information or renew your membership contact info@rlpl.ca 

How to Use My Account

To access your account using the Enterprise Online Catalogue, you may click on the link “Login to my account”  at the top menu bar. From there, you will be prompted to enter your 14 digit library card number and 4 digit PIN.

Please see library staff or contact us if you are having trouble logging in, have lost your card or forgotten your PIN.

Once logged in you are able to renew material, place holds, change your address and change your PIN. You can also send messages to the staff or recommend titles for the Library to order for the collection.

Fill out this form if you would like to refresh your card or renew your RLPL privilege.

New library card designs featuring the library's loon!

Refresh my card

Placing Holds & Renewals

You may renew your materials in the Library, by phoning or emailing us, or online through your library account. Most items may be renewed twice. However, material that is overdue or that has been requested by another patron cannot be renewed online. If items are overdue, talk to staff about renewing your items.

You may place a hold either by requesting it of the library staff or placing a hold by logging into your online account. The maximum number of holds is 20. You will be notified by phone, text, or email when your hold becomes available. Items on hold will be held for one week.

Borrowing Materials

Please bring your card whenever you visit or use the library in person as this protects the confidentiality and accuracy of your library account.

Loans and Loan Periods

  • Books, Magazines, Audiobooks on CD: 3 weeks
  • DVDs: 1 week
  • DVD series: 2 weeks
  • DVDs (New Release): 3 days
  • Museum Passes: 1 week
  • Maximum Number of Loans: 50
  • Maximum Number of Holds: 20

Fees

As of August 26, 2021 we eliminated all fines and fees for all patrons on the majority of items except for the following:

  • Interlibrary Loan Books: $1.00 per day
  • Lost or Damaged Items: Cost of Item
  • Overdues: Your card will be blocked with 5 overdue items or $20 fees in lost or damaged items.

Accessibility at Your Library

Rideau Lakes Public Library is committed to providing equal access for everyone to our facilities and to reading, information, lifelong learning, literacy, and technology.

Services

The Rideau Lakes Public Library is committed to providing equal access to everyone who uses our facilities in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We ensure that, if you have a disability, you will receive information and service that meets your needs. Please contact Vicki Stevenson by phone at 613-359-5334 or by email at vicki@rlpl.ca to discuss your requirements.

Website

Our website has been designed using accessibility guidelines developed for screen readers and improved accessibility. Browser Accessibility Tools are useful for enlarging font, magnification and other services.

Home Outreach

Library staff will deliver books to homebound residents of the Rideau Lakes Township. We currently provide outreach programs to Mill Bay Court in Portland, Rideau Lakes Apartments in Elgin and Lombard Manor.