Interlibrary Loan Delivery Ceases April 26, 2019

We deeply regret to announce that in light of budget cuts by the Provincial Government, the Ontario Library Service is no longer able to offer an Interlibrary Loan Delivery Service.  At this time, we can’t take on costs of alternate shipping of items so ILL has stopped.  Please contact Vicki for more information or how to take action.


If we don’t have the item you’re looking for, we’ll help you find it!  We have access to public libraries across Ontario. Please visit us at any of our branches or email ill@rideaulakeslibrary.ca and we will be happy to assist you.

Patrons using Interlibrary Loan

Patrons are also able to place their own Interlibrary Loan requests. To set up your account and password, contact us ill@rideaulakeslibrary.ca

Visit https://info.vdxhost.com/en/zportal/zengine?VDXaction=Navigation to begin your search.

If you need extra information you can look through the following user guide http://www.sols.org/files/docs/share/interlibrary/training/ZportalUserGuide_5.0_Apr2011.pdf

Interlibrary Loan Conditions

This service is generally free. However, some libraries may charge fees for lending, photocopying and other services. This service may take anywhere from one to four weeks from time of order to receipt of material.

  • The general borrowing period for interlibrary loan materials is six weeks.
  • If a renewal is required please contact the library several days before the given due date.  Lending Libraries may choose to decline a renewal so we may re-request.
  • Many libraries do not share their audio-visual materials.
  • Overdue fines are $1.00 per day.

Interlibrary loan privileges are at the library’s discretion and may be suspended if fines or damages to other library’s materials are excessive. Your library account with Rideau Lakes must also be in good standing.

If a book is damaged or lost the patron will be charged the rate of replacement as per the lending library’s policy.