Search the online catalogue for books, movies and more using keywords, author or title
Home / Using the Library / Services / Interlibrary Loan

Interlibrary Loan

If we don't have the item you're looking for, we'll help you find it! You may order authors, titles and subjects that we do not have in the Rideau Lakes collections through our Interlibrary Loan Services. Please visit us at any of our branches or email ill@rideaulakeslibrary.ca and we will be happy to assist you.

Patrons using Interlibrary Loan

New for April 2014!

Patrons are also now able to place their own Interlibrary Loan requests. To set up your account and password, contact us ill@rideaulakeslibrary.ca

Visit https://info.vdxhost.com/en/zportal/zengine?VDXaction=Navigation to begin your search. 

If you need extra information you can look through the following user guide http://www.sols.org/files/docs/share/interlibrary/training/ZportalUserGuide_5.0_Apr2011.pdf

Interlibrary Loan Conditions

This service is generally free. However, some libraries may charge fees for lending, photocopying and other services. This service may take anywhere from one to six weeks from time of order to receipt of material.
  • The general borrowing period for interlibrary loan materials is six weeks.

  • Renewals are at the discretion of the lending library.

  • Many libraries do not share their audio-visual materials.

  • Overdue fines are $1.00 per day.


Interlibrary loan privileges may be suspended if fines or damages to other library's materials are excessive. Your library account with Rideau Lakes must also be in good standing. If a book is damaged or lost the patron will be charged the rate of replacement as per the lending library's policy. Interloan privileges can be limited or revoked at our discretion.

Loan periods are determined by the lending library. If a renewal is required please contact the library several days before the given due date.